An inbox with its own app
The chat opens separately, at chat.uelta.com: conversations, the open conversation and the visitor’s details in three panels. On your phone too.
Live chat
Reply instantly, sell while you talk
Your customers message you from your website and your online shop. An AI assistant answers with your opening hours, rules and free spots, and when a person is needed it hands the conversation to your team.
Inside
What it looks like and how it works
The real panel screen with sample data and, next to it, what your customer sees on their phone.
Demo with sample data: nothing is saved or downloaded.
AI assistant
Answers with your venue’s data and what you tell it, checks free spots and shares the booking link. Anything it does not know goes to your team.
Who is writing
Pages they have seen, whether they are still online and their bookings, without leaving the conversation.
Hours and team
Service hours, each person’s status (online, away or offline) and an out-of-hours notice.
Quick replies
Saved texts your team inserts with one click or by typing “/”.
Gone? By email
If the visitor has closed the page, your reply reaches them by email with a link to carry on the conversation.
On your website and shop
One line of code and the chat is on your website
The chat button appears in your online shop and, with a single line of code, on your own website too. It can pop up by itself with the question you choose.
- Customers recognised when signed in to their account
- Read receipts, typing indicator and a rating for each conversation
- Sound alerts and browser notifications
- Conversation statistics
Chat · Your venue
Any space on Saturday at 5 pm?
Yes: 9 spots left. Book here →AI
And a party for 12 kids?
Passing you to the teamAI
Frequently asked questions
Can the AI make up prices or opening hours?
It answers with your venue’s data (products, opening hours, free spots) and the instructions you write for it. When it is not sure, or the customer asks for a person, it hands the conversation to your team.
What happens outside opening hours?
The visitor sees that you are closed and when you are back. If the AI is switched on, it keeps answering; if not, they leave a message and you reply by email.
How is the AI charged?
Live chat is a feature of your subscription. AI usage is billed separately, based on what is used each month, and you set a monthly limit in the panel.
Do my customers need to install anything?
No. They write from their browser, on your website or in your online shop.
From the blog
Kids party themes families ask for: venue guide
The kids party themes families ask for most, and how to turn them into a simple, profitable theme menu for your kids’ party venue.
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AI live chat for trampoline parks and soft play
How an AI live chat answers families at any hour for your trampoline park or soft play, hands the tricky questions to your team and helps you sell more.
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Indoor playground digital waiver: step-by-step guide
How to sell indoor playground tickets online and have parents sign a digital waiver on their phone: steps, GDPR points and mistakes to avoid.
Read article →Try it with your venue
7 days free with every feature. After that, from €99 a month + VAT with no lock-in: you only add the modules you need. Prefer to see it with us first? We’ll show you in 30 minutes.